Customers
A Message to Our Customers
Omnicare has a proud history of providing industry-leading pharmacy and clinical care solutions to long-term care customers and residents. We are taking proactive steps to move the business forward and help ensure the continued delivery of safe and reliable pharmacy services to you and your residents.
Omnicare has initiated a voluntary court-supervised Chapter 11 process to resolve issues related to the recent litigation in the U.S. District Court for the Southern District of New York. Omnicare also intends to use this process to address other financial challenges facing the broader long-term care pharmacy industry and to evaluate all options, including the implementation of a sale strategy.
Here are the most important things you should know as Omnicare moves through this process:
- We remain fully committed to providing safe and reliable pharmacy and clinical services to you and your residents.
 - From everyday care to specialized services – Omnicare is operating as normal, so you can focus on what matters most: meeting the pharmacy care needs of your long-term care residents. You should expect no changes to how Omnicare works with you to serve your residents as we move through this process.
 - We have access to sufficient cash to conduct normal operations during this process. In connection with this process, Omnicare has received a commitment for new financing. Along with cash generated from operations, we expect this financing will provide sufficient liquidity for Omnicare to conduct normal operations during the court-supervised process.
 
Omnicare intends to move through this process as quickly as possible, and we will provide updates as we move forward.
Additional information is available at www.OmnicareRestructuring.com. If you have further questions, please reach out to your Omnicare contact.
As always, we appreciate our relationship and look forward to delivering the high level of service and expertise that you have come to know and expect from Omnicare.
Thank you for your continued support.